In the context of background check, this could mean denying the applicants from employment, but can also include denying a promotion or transfer, offering employment in a lesser position,or other negative outcomes.
Because Adverse Action adversely affects consumers (by nature), it is a common area of litigation and compliance risk for you. In fact, the Fair Credit Reporting Act (FCRA) requires that you follow certain procedures if you decline to hire, engage, or promote a candidate on the basis of information contained in a background report.
The Adverse Action workflow is critical because it allows the candidate to raise any concerns about their report, and the FCRA requires that employers/end users (which includes companies that use independent contractors) to follow this stringent process.
Some employers are tempted not to communicate with candidates whom they decline. However, if you don’t follow a defined and consistent Adverse Action process, you’re opening yourself up to legal risk. For more information, please watch our video or read our comprehensive article on the Checkr Help Center.
What Services or Packages Can Be Added to Your Background Check
Is Checkr Accredited
How Long Do Background Checks Typically Take
Can I Hide Records on Background Check Reports That I Don’t Care About
What are Exceptions in the Background Check
What Does the Status of the Background Check Report Indicate
Want to talk to our support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New Conversation or send an Email at firstname.lastname@example.org.