CASE 1: Time slots are not assigned to the right positions

STEP 1: Click on the Scheduling tab located at the upper left part of your dashboard.

STEP 2: Click on a time slot to edit. Look for Meeting types to schedule. Click on Add stages. 

STEP 3: Make sure that you select the correct position to assign the time slot to. If you want it to be available for all positions, simply select All positions and stages. Click on OK.

CASE 2: Available date range and minimum scheduling notice

STEP 1: Click on the Scheduling tab located at the upper left part of your dashboard.

STEP 2: Click on Settings located above the right panel.  This will send you to the Scheduling settings.

STEP 3: Make sure to set the correct Available date range (so that applicants can only select time slots that are within the number of days you specify), and Minimum scheduling notice (so that applicants won't be able to select a time slot on the last minute).

CASE 3: The time slot is already filled up

STEP 1: Click on the Scheduling tab located at the upper left part of your dashboard.

STEP 2: Click on a time slot to edit. Under the Advanced Settings, look for Max # applicants per time slot. Type in the text box how many applicants you wish to interview during that time slot. Click Save.

CASE 4: Time slot can be selected by multiple applicants, but is locked down to one position

STEP 1: Click on the Scheduling tab located at the upper left part of your dashboard.

STEP 2: Click on a time slot to edit. Under the Advanced Settings, look for Make time slot exclusive to one position

If this is enabled, it means that the time slot will automatically get locked down for one position only despite allowing multiple applicants to select it. Disable this option if you wish to have the time slot open to all positions.

STEP 3: Click Save.

CASE 5: Conflict with Google Calendar

To learn more about this, head over to this article.

CASE 6: HR has not yet added any time slots

In order for time slots to be available for applicants, you need to add some in the Scheduling tab. To learn more about this, head over to this article.

Related Articles:

How to Set up Your Availability Using Workstream Calendar
How to Avoid Conflicts with Google Calendar Events


Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at help@workstream.is.

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