There are times wherein an applicant may be in a different location when a user sent them an invitation for interview. When an applicant selects and confirms the schedule, Workstream will send a notification confirming the selected appointment date and time, which in turn, might indicate a different time zone from the user's view point.
To check if the time zone differs, follow the below steps:
STEP 1: Go to the Applicants section of your Workstream dashboard, type in the name of the applicant in the search box.
STEP 2: Click on applicant’s name. The applicant’s profile will be displayed on the right portion of the window. Click on Messages tab.
STEP 3: Scroll down to Messages until you see Applicant System Update.
Click on the (+) symbol to view the schedule selected by the applicant and the time zone in applicant’s view point.
STEP 4: Check the email or SMS notification sent to the applicant. You can see the time zone is the same as per the Applicant System Update.
NOTE: The notification will indicate the originating time zone as per the applicant’s view point while on the User's part, the schedule will appear as per the User's time zone.
Want to talk to our Support team? Look for the Intercom icon at the bottom right part of your dashboard and click on New conversation, or send an Email at email@example.com.