Workstream FAQs

Frequently Asked Questions

Lei Xu avatar Janina avatar Derma Aldea avatar +2
42 articles in this collection
Written by Lei Xu, Janina, Derma Aldea and 2 others

How to Set a Signing Sequence for My Online Documents?

Workstream allows you to set a signing sequence for all your online or offer/onboarding documents.
Janina avatar
Written by Janina
Updated over a week ago

How to Edit a Department?

Adding departments to your Workstream dashboard, helps you to organize easily in one place all the roles for which you are currently hiring.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated this week

How to Use the Automation Tab?

Workstream helps your hiring process run more efficiently by automating the stages.
Dianne P. avatar
Written by Dianne P.
Updated over a week ago

How to Send Bulk Messages to Your Applicants?

Workstream allows you to send direct messages and emails to your applicants at a real-time.
Janina avatar
Written by Janina
Updated over a week ago

Is There a Way to Turn off Text Notifications from Workstream for Just a Specific Applicant?

Workstream allows you to stop sending notifications in case the applicant does not want to receive them anymore.
Janina avatar
Written by Janina
Updated over a week ago

How to Edit or Delete Availability?

Workstream allows you to make edit your time slots, or even delete them if they needed any more.
Dianne P. avatar
Written by Dianne P.
Updated over a week ago

How to Use the Scheduling Feature's Advanced Settings?

Workstream's Scheduling feature has Advanced Settings that help you customize each availability to fit your needs much better.
Dianne P. avatar
Written by Dianne P.
Updated over a week ago

How to Check the Status of the Online Signing Document?

With Workstream, users can easily check the status of the online signing document after it has been sent out to the applicants.
Janina avatar
Written by Janina
Updated this week

How to Send an Online Signing Letter?

With Workstream, users can easily send offer letter to applicants with minimal effort and less human error.
Janina avatar
Written by Janina
Updated this week

How to Connect with Outlook Calendar?

Workstream has integrated with Outlook calendar and allows you to see schedules side by side.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated over a week ago

Taking down Indeed Job Post Before I Start with Workstream

Make sure to remove all your Indeed posts before getting started with Workstream.
Janina avatar
Written by Janina
Updated over a week ago

How to Use the Manual Scheduling Feature?

Workstream allows you to schedule agreed appointments between you and the applicant.
Janina avatar
Written by Janina
Updated over a week ago

How to Connect Workstream with Google Calendar?

Workstream has a Google calendar integration, and this allows you to see all your meetings in one place.
Derma Aldea avatar
Written by Derma Aldea
Updated over a week ago

How to Customize Rejection Template?

Workstream allows you to send rejection template to applicants in case you decide not to hire them.
Dianne P. avatar
Written by Dianne P.
Updated over a week ago

How to Un Reject an Applicant?

Workstream allows you to retrieve applicants who have been rejected.
Derma Aldea avatar
Written by Derma Aldea
Updated this week

How to Share Applicant Profile to Others?

You can easily share an applicant’s profile as a PDF file with your colleagues whether they are using Workstream or not.
Derma Aldea avatar
Written by Derma Aldea
Updated over a week ago

How to Move an Applicant to Another Position?

Workstream allows you to move applicants to another position if they are a better fit for another job.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated over a week ago

How to Edit a Location?

Adding a location to your roles is very important as Workstream allows you to share with your applicants the venue for the onsite interview.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated this week

How to Add Feedback and Rating to an Applicant?

Create an evaluation plan that your team can consistently use to give feedback and rate applicants.
Janina avatar
Written by Janina
Updated over a week ago

How to See an Applicant's Application History?

Workstream allows you to see the applications that an applicant has previously done.
Dianne P. avatar
Written by Dianne P.
Updated over a week ago

How to Print out Applications?

Workstream allows you to download and print your applicant’s applications in one go.
Derma Aldea avatar
Written by Derma Aldea
Updated over a week ago

How to Reschedule or Cancel Appointments with an Applicant?

Workstream allows you to cancel and reschedule appointments with applicants.
Dianne P. avatar
Written by Dianne P.
Updated this week

How to Toggle Off/On Published Button?

With Workstream, you can easily unpublish/republish your positions to job boards by just toggling OFF/ON button.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated over a week ago

How to Send a Direct Messages to a Particular Applicant?

Workstream allows you to send direct messages and emails to your applicants at a real-time.
Janina avatar
Written by Janina
Updated over a week ago

How to Export Your Applicants' Details?

With Workstream, you can export very fast all the applicants' details in any of these formats: Excel, CSV or JSON.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated over a week ago

Bulk Update Feature

Workstream offers you a feature that enables you to edit multiple positions at once.
Janina avatar
Written by Janina
Updated over a week ago

How to Avoid Conflicts with Google Calendar Events?

With Workstream, you can easily avoid conflicts with your Google Calendar events by simply disabling the time slots.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated over a week ago

How to Filter Applicants?

Workstream allows you to filter applicants by availability, shifts, regional preferences, experiences, to find your best fit.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated over a week ago

Help! Applicants can't select a time

Workstream lists down the possible cases in which can help you debug why applicants can't select a time
Janina avatar
Written by Janina
Updated over a week ago

How to View and Print Signed Documents?

With Workstream, you can view and download all the documents that have been signed by the applicant.
Elleine Velasquez avatar
Written by Elleine Velasquez
Updated over a week ago

How Long Do Background Checks Typically Take?

With Workstream and Checkr, comprehensive background checks take about two business days on average.
Janina avatar
Written by Janina
Updated this week

Where can I find a User Guide? How Do I Get Started with Workstream's Background Check?

Workstream offers you a guide article on how to run your first background check using the platform.
Janina avatar
Written by Janina
Updated this week

What Services or Packages Can Be Added to Your Background Check?

Checkr provides the flexibility to add all the screenings you need in the background check while cutting out those you don’t.
Janina avatar
Written by Janina
Updated this week

Is Checkr accredited?

Background check conducted via our partner Checkr.
Janina avatar
Written by Janina
Updated this week

What is Adverse Action in Background Check?

Adverse Action is any action you take based on the information in a background check report that negatively affects someone’s employment.
Janina avatar
Written by Janina
Updated this week

Can I Hide Records on Background Check Reports That I Don’t Care About?

Janina avatar
Written by Janina
Updated this week

What are Exceptions in the Background Check?

Exceptions occur when an applicant’s name, date of birth, SSN and/or driver's license number cannot be validated.
Janina avatar
Written by Janina
Updated this week

What Does the Status of the Background Check Report Indicate?

Checkr provides various status options from the background check found in the Workstream platform.
Janina avatar
Written by Janina
Updated this week

What is a Smart Sponsorship?

Whether you have hundreds of dollars to spend on your next hire or a limited budget, using Smart Sponsorship, Workstream has you covered.
Janina avatar
Written by Janina
Updated over a week ago

Are there fees for set-up, support, adverse action, or any other costs?

Janina avatar
Written by Janina
Updated over a week ago

How Can I See My Teammates Calendar?

Viewing your teammate's Workstream Calendar is possible with Workstream.
Janina avatar
Written by Janina
Updated over a week ago

Why Aren't My Jobs Showing up on Indeed?

Lei Xu avatar
Written by Lei Xu
Updated over a week ago